State Farm® Insurance Agent Tonya Baker-Turner
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Les Abrams
March 21, 2026
5
out of
5
rating by Les Abrams
"Excellent"
We responded:
"Thank you for the positive review! We are here for all of your insurance and financial needs. We appreciate it!"
Yasha Alishaiv
March 9, 2026
1
out of
5
rating by Yasha Alishaiv
"Very irresponsible Called them in the morning they promised to call me never did so I called again 4 times no answer"
We responded:
"We’re sorry to hear about your experience. After reviewing our records, we do not show you as a customer in our system, nor do we see any messages from you. We take customer service very seriously and want to ensure all concerns are addressed. Please contact us directly at 305-621-1515 so we can assist you and clarify any misunderstandings."
Liz
February 19, 2026
4
out of
5
rating by Liz
"Great pricing and fast service. I would have liked to have spoken to the person whose name is on the documents."
We responded:
"Thank you for your business and your feedback. My team is here to assist you and is fully empowered to help with any questions or concerns. I only have the name 'Liz' and limited contact information, if I had more details, I would give you a call now. Please know that I’m available and will gladly reach out when needed. Don’t hesitate to contact us anytime."
Jay Rock
December 30, 2025
5
out of
5
rating by Jay Rock
"State Farm Representative Tonya Baker-Turner and her staff are absolutely Amazing! There is no situation too big or to difficult for them. They make difficult look easy and bring clarity to confusion! I think I've pretty much found the company that I want to stay with due to the outstanding customer service of Mrs. Baker-Turner and her staff."
We responded:
"Thank you so much for this great feedback! We are always here to help our customers in any way that we can!! We look forward to being here for you! - Tonya"
Chris Carl
December 23, 2025
5
out of
5
rating by Chris Carl
"(Guamaly)I had a great time you are superb and very knowledgeable about the process everyone should experience your customer service."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Marie Therese Champagne
December 11, 2025
5
out of
5
rating by Marie Therese Champagne
"Kind, compassionate, extremely helpful."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
Rocio Rolesa
December 9, 2025
5
out of
5
rating by Rocio Rolesa
"Excelente atención de parte de Yeniel,Es muy profesional"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
Michael Behar
December 5, 2025
5
out of
5
rating by Michael Behar
"Great Team, Great Service!!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear you had a great experience with our team and service. We appreciate your support!"
Daniela De souza
December 4, 2025
5
out of
5
rating by Daniela De souza
"Evon and Chris Gave me an amazing support!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Vivian Arado
December 2, 2025
5
out of
5
rating by Vivian Arado
"Have all my policies with them. Fantastic"
We responded:
"Vivan, we're proud to serve you each day! Thank you for your continued loyalty! - Tonya"
Linda Reid
October 24, 2025
5
out of
5
rating by Linda Reid
"Fast, efficient and fairly priced. Great communication."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
Melody Glenn
October 17, 2025
5
out of
5
rating by Melody Glenn
"Great and fast service"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
Warren A
October 15, 2025
4
out of
5
rating by Warren A
"Customer service is good but my rates keep going up."
We responded:
"Thank you for your feedback and for the 4-star rating! We're glad to hear you appreciate our pricing and customer service. We understand your concern about the rate increases and are always working to provide the best value possible. If you'd like, please reach out to us directly so we can discuss your rates and see how we can assist you further."
MrESQ
October 9, 2025
5
out of
5
rating by MrESQ
"Where do I even begin? Tonya Baker-Turner and her team at State Farm were an absolute lifesaver when I decided to switch insurance companies. I was in the middle of transitioning my coverage and was adamant about not going a single day without insurance—especially living in Florida, where uninsured motorists are unfortunately all too common. Even though the office was technically closed, Ms. Tonya went above and beyond to make sure I was protected. She personally coordinated with one of her staff members to go into the office after hours and ensure that my policy was issued and active before I ever got behind the wheel again. That kind of dedication, responsiveness, and genuine care for her clients’ well-being is something you rarely see anymore. The entire experience reminded me why having a good insurance agent truly matters. Ms. Tonya and her team didn’t treat me like just another policyholder—they treated me like a valued client and made sure my peace of mind came first. Everything was handled efficiently, professionally, and with an exceptional level of customer service that far exceeded my expectations. If you’re looking for an agent who truly cares, who will step up when it matters most, and who delivers on every promise with integrity and professionalism, look no further than Tonya Baker-Turner and her team at State Farm. They’ve earned my trust, my gratitude, and a well-deserved five stars."
We responded:
"Thank you so much for your incredibly kind words and for taking the time to share your experience! It was truly my pleasure to assist you. My team and I are committed to providing personalized, attentive service because we believe every client deserves to feel secure and valued. Your trust and satisfaction mean the world to us, and we’re always here whenever you need us. Thank you again for choosing our State Farm agency and for your thoughtful recommendation!"
Eduardo Gutiérrez
September 19, 2025
5
out of
5
rating by Eduardo Gutiérrez
"I am very happy with State Farm for their services excellent customer service and dedication to their work I recommend it 100%"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
carole robbins
September 16, 2025
5
out of
5
rating by carole robbins
"State Farm is great insurance company. And Tonya Banker-Turner office #1 Yeniel is super helpful and prompt with all my service needs A+++ Highly recommended for all your insurance needs"
We responded:
"Carole, thank you so much for your wonderful review and recommendation! We're thrilled to hear my team has been super helpful and prompt in meeting your needs. We strive for excellence in all that we do and your A+++ rating truly makes our day! -Tonya"
William Nguyen
September 8, 2025
5
out of
5
rating by William Nguyen
"Great service ,"
We responded:
"Thank you so much for your kind words and positive feedback! We're thrilled to hear that you found our prices and service great. We are here to assist you with insurance and financial needs. We appreciate your trust and look forward to serving you again!"
Henry Pouerie
September 8, 2025
5
out of
5
rating by Henry Pouerie
"Great rates, and friendly staff, willingness to help."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Oscar Hernandez
August 28, 2025
5
out of
5
rating by Oscar Hernandez
"all costumer the best including ms Luz and Oriana thx for your help"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Ms. Luz and Oriana provided you with excellent service. We truly appreciate your support and look forward to assisting you again!"
Pamela Knowles
August 21, 2025
5
out of
5
rating by Pamela Knowles
"Ivonne was very professional. I was satisfied with the service. Thank you"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Alberto Ramos
August 21, 2025
5
out of
5
rating by Alberto Ramos
"Yeniel Sagasta did a great job with lowering my rates while bundling auto and home insurance. The process was easy and fast. He was very knowledgeable, courteous and friendly. Will recommend to all my neighbors and friends."
We responded:
"Alberto, I am so glad to hear that we were able to bundle your auto and home insurance, and get you set up with a great rate. Please feel free to call or stop in anytime! - Tonya"
Myrta Valdes
August 12, 2025
5
out of
5
rating by Myrta Valdes
"State Farm is been there for me for 30 yrs"
We responded:
"Thank you for the 5-star rating! We appreciate your support! "
Mavi S
August 4, 2025
5
out of
5
rating by Mavi S
"My agent Guemaly got me a great price and package. Very kind and knowledgeable! Would recommend."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
cecilio pelaez
July 24, 2025
5
out of
5
rating by cecilio pelaez
"Very professional"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
Sue Roberts
July 21, 2025
5
out of
5
rating by Sue Roberts
"Ivonne Gonzalez was very helpful and applied all the necessary changes on our renters and auto insurance policies"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "