Tonya Baker-Turner

"As our family relocated to the area, we were referred to Tonya by our agents in New York. Her office absolutely lived up to their reputation. Great service from start to finish! I want personally thank Marcy for doing everything to help us through the transition!! Amazing service and we're forever grateful!! Thank you Tonya and Team!!"

"Awesome Agency to deal with. Tonya's personnel is always on Point and whatever can't be solved right away, they always go the Extra Mile to make things happen. Professional, Courteous, Rapid Problem Solvers, Good Bundling Pricing and I've never an issue when communicating with their Office Staff. Check them out if you're looking to get good Service with a Touch of Personalization."

"Wow where to begin. They simply don't know insurance, they don't know State Farm or Citizens rules and they give the wrong advice. I would never use these guys again as it just happened again today! Luckily, I called a new agent who gave me the correct information. When I let them know I was changing agents, they called the new agent to try to sabotage the process based on the wrong info they gave me! Luckily since I had been truthful with both agents, they failed, and just helped the underwriting process with the new agent. Truth was, once again, they just didn't know what they were doing!"

"I'M so very proud of being a State Farm member of Tonya Baker office on 18300 NW 62nd. Here why Marcy Covington, when I need help I do not get a machine I get a person that is going to help me take care of my home business right away "AND ANYONE THAT HAVE A HOME KNOWS HOW STRESSFUL IT IS TO TAKE CARE OF INSURANCE" It is so very hard to find people now to take care all of your home insurance needs with such professionalism and respect. Marcy know I sometime don't know all the rules but she take her time make sure that you know. Thank you State Farm. I'm hanging in there with you!!!!"

"If your from the Miami lakes and gardens area I recommend highly and gratefully am happy to say that everyone needs to be with this insurance all the possibilities and prices they give here aren't regretful becuade their so cheap I love these people 🙏🏼👍🏼🤙🏼🙌🏼 and to think this is coming from a 20 year old I love them come here foreal foreal no jokes"

"So far so good. I just switched over to State Farm and this office is so kind and helpful. They looked for ways to help me save money and to really see which plan would benefit me in the long run, and financially. Customer service is exceptional as well as promptness. They follow up on any questions or concerns I may have had in the past. I really feel like a valued customer."

"Whenever it is said boots on the ground it refers to swift action, highly intentional, and purposed driven totally focused on getting the job done, we are so elated to have as agent with these characteristics of high esteem in the person of Mrs. Marcy Covington, State farm has always been there for us through the fire,Rain, hurricanes, floods, and circumstances beyond our control, our policy needed on the ground control,and as it is said Mission accomplished, Marcy helped us with financial hurdle in helping us find and fix the problem and information we needed to resume Com for control in our lives, like a good Neighbor State farm is there, Thanks Mrs. Marcy Covington, and state farm for being our Insurance company for life, God Bless you all, Sincerely Joe & Joanne Witherspoon."

"The staff at Tonya Baker-Turner's office makes dealing with insurance a pleasant experience. I have been their client for almost twenty years, and I have always received excellent service from everyone in the office, especially my agent Marcy Aiken-Covington. Do not hesitate to call her for all your insurance needs."

"(Translated by Google) Excellent customer service Karen helped me with detailed explanation I've been over 12 years and I have never had any complaints thanks karen (Original) Servicio al cliente excelente Karen me ayudó con explicación detallada llevo sobre 12 año y nunca he tenido queja alguna gracias karen"

"I've been working with Karen with an ongoing issue and I must say she has gone over and beyond her position in providing excellent customer service. When I explained to her what was going on in which it almost cost me a job offer. She did not hesitate and jump right into action as if it was her job on the line. Her willingness and dedication to me has me in awh. Someone whom I only known over the phone is fighting for my future makes me love her even more. Shes the type of person you want to remain on your team and representing your brand."

"After being with a different insurance company for over 20 years, I was hesitant to switch when I moved to South Florida. Everyone in this office was professional, knowledgeable and very personable. I saved money and always feel valued when doing business with Tonya."