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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rene Marin

December 8, 2024

5  out of  5
rating by Rene Marin
"Dependable State farm office that delivers a one of one Kind of attention. Highly recommend to all."
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Gloria Liliana Fonseca

November 22, 2024

5  out of  5
rating by Gloria Liliana Fonseca
"Tonya Baker is a great and reliable agency their staff is very helpful always willing to respond clients needs right away Oriana, Ivon, Luz, Myka great services 💯"
We responded:
"Thank you so much for your kind words and the 5-star review on Google! We're thrilled to hear that you had a great experience with our agency and that our agency was helpful and responsive to your needs. We greatly appreciate your support and value your business. If there's anything else we can assist you with, please don't hesitate to let us know. Thanks again for your review! We look forward to continuing to provide you with excellent service. Best Regards, Tonya and Team"
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Marek

November 18, 2024

5  out of  5
rating by Marek
"I recently had the pleasure of working with Oriana for my car insurance needs, and I couldn’t be more satisfied with the experience. She was incredibly knowledgeable, professional, and attentive throughout the entire process. Oriana took the time to understand my specific needs and found me a policy that provided great coverage at an excellent rate. Her communication was prompt and clear, and she went above and beyond to ensure I felt confident and informed every step of the way. It’s rare to find someone who genuinely cares about their clients like Oriana does. I highly recommend her to anyone looking for reliable and personalized insurance assistance. Thank you, Oriana, for your exceptional service!"
We responded:
"Thank you so much for your fantastic 5-star review! We’re thrilled to hear about your positive experience working with Oriana. It’s wonderful to know that her knowledge, professionalism, and dedication made such a significant impact on your car insurance journey. We’re proud to have team members like Oriana who genuinely care about their clients and go the extra mile to ensure their needs are met. Your recommendation means the world to us, and we’re here to assist you with any future insurance needs. Thanks again for choosing us!"
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Roberto Ortiz

November 13, 2024

5  out of  5
rating by Roberto Ortiz
"Buena atención responsable respetuosa y profesional.gracias"
We responded:
"English Response: Thank you for your kind review! We're glad you had a great experience. Spanish Response: ¡Gracias por tu comentario! Nos alegra que tuviste una gran experiencia."
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Manny Lopez

November 13, 2024

5  out of  5
rating by Manny Lopez
"I had a very good experience, I'd like to say Ivonne who is my representative is always very courteous and professional and very thorough when explaining my policy and different add ons.Great asset to Statefarm."
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with Ivonne. She truly embodies the values of courtesy and professionalism, and it's great to know that she was able to provide you with thorough explanations of your policy and options. We'll be sure to share your kind words with her. We appreciate your trust in State Farm and look forward to continuing to serve you!"
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John Johnson

November 6, 2024

5  out of  5
rating by John Johnson
"State Farm is the best"
We responded:
"Thank you so much for your kind words! We're delighted to hear you had a great experience. Your support means a lot to us!"
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Estela S

November 1, 2024

5  out of  5
rating by Estela S
"I was at the Toyota dealership and called to update my insurance with my new car info. The agent was very nice and professional. Everything went fast and very efficient."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our agency. Providing excellent and efficient service is our priority, and we appreciate your feedback. If you need any further assistance in the future, don’t hesitate to reach out. Enjoy your new car!"
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Jerry McNeil

October 29, 2024

5  out of  5
rating by Jerry McNeil
"Insurance agent Ivonne Gonzalez Corbal help me with my Insurance needs and she went over and beyond to make sure that ever paperwork and requirements was completed. She was a 10 star insurance agent. She has excellent patience. Thanks again Ms. Ivonne, may God continue to bless you and your family."
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with Ivonne Gonzalez Corbal. She truly goes above and beyond for her clients, and it’s heartwarming to know that her patience and dedication made such an impact on your insurance journey. We appreciate your kind words and wish you all the best. May you be blessed as well!"
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Mike Rado

October 23, 2024

5  out of  5
rating by Mike Rado
"Great experience , Great service , I switched over last week after the company I was loyal to for years took advantage of me getting a new vehicle and price gouged me terribly ... I called a lot of places for quotes but people wanted emails , job titles and all sorts of oddball too personal for auto insurance questions . Finally I get this office that only does state farm ... it was short and sweet and price was perfect , so it was a super quick transaction as well .. very grateful 🙏"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us and found our service straightforward and efficient. We strive to make the insurance process as simple as possible for our clients. Welcome to the State Farm family, and if you need anything in the future, don’t hesitate to reach out!"
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Caridad Zayas

October 23, 2024

5  out of  5
rating by Caridad Zayas
"Muy satisfecho y son muy atento"
We responded:
"Thank you very much for your review! We’re glad to hear that you’re very satisfied and that our team has been attentive to your needs. If you need anything else, please don’t hesitate to reach out. We’re here to help! ¡Muchas gracias por tu reseña! Nos alegra saber que estás muy satisfecho y que nuestro equipo ha sido atento contigo. Si necesitas algo más, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
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Yariel Vivero

October 19, 2024

5  out of  5
rating by Yariel Vivero
"Excellent service and people."
We responded:
"Thank you for the great review! We're glad you enjoyed our service and team. We hope to see you again soon!"
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Mel Pasquier

October 18, 2024

5  out of  5
rating by Mel Pasquier
"The entire staff at Tony’s bakers office is the best . They are very helpful"
We responded:
"Thank you for the fantastic 5-star review! We're delighted to hear that you had a great experience with us. Your support and positive feedback mean a lot to us. If you have any questions or need further assistance, please don't hesitate to reach out. We appreciate your business and look forward to serving you again soon!"
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Jefte Navarro

September 30, 2024

5  out of  5
rating by Jefte Navarro
"I would like to extend my sincere congratulations for your excellent work in the insurance sector. Your commitment to the protection and peace of mind of your clients is admirable. The dedication and professionalism you demonstrate on a daily basis not only sets a high standard in the industry, but also generates trust and confidence in those who choose you. Keep shining and offering exceptional service! Quiero extender mis más sinceras felicitaciones por su excelente labor en el sector de seguros. Su compromiso con la protección y tranquilidad de sus clientes es admirable. La dedicación y profesionalismo que demuestran a diario no solo establecen un alto estándar en la industria, sino que también generan confianza y seguridad en quienes los eligen. ¡Sigan brillando y ofreciendo un servicio excepcional!"
We responded:
"English: Thank you so much for your kind words and recognition! We truly appreciate your congratulations and are delighted to know that our work in the insurance sector has been commendable. Our commitment to the protection and peace of mind of our clients is at the core of everything we do. We strive to maintain a high standard of dedication and professionalism on a daily basis, and it brings us joy to know that this generates trust and confidence among those who choose us. Your support means a lot to us, and we will continue to shine and offer exceptional service. Thank you again! Spanish: ¡Muchas gracias por tus amables palabras y reconocimiento! Apreciamos sinceramente tus felicitaciones y nos complace saber que nuestro trabajo en el sector de seguros ha sido admirable. Nuestro compromiso con la protección y tranquilidad de nuestros clientes es el núcleo de todo lo que hacemos. Nos esforzamos por mantener un alto estándar de dedicación y profesionalismo a diario, y nos alegra saber que esto genera confianza entre aquellos que nos eligen. Tu apoyo significa mucho para nosotros, y continuaremos destacando y ofreciendo un servicio excepcional. ¡Gracias nuevamente!"
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Linda. Linda

September 20, 2024

5  out of  5
rating by Linda. Linda
"Tonya Baker Turner was the best professional lady to get me to come back to State farm insurance she was very polite very kind very nice she really do her job well well done and I am glad to be back with State farm thank you Ms. Tonya and State farm need more professional people like her thanks again I'm glad to be back home"
We responded:
"Thank you for the amazing 5-star review! We're thrilled to hear that we provided you with exceptional service and made your return to State Farm Insurance a positive experience. Your kind words about our professionalism, kindness, and excellent job are truly appreciated. We're grateful to have you back with State Farm, and we're committed to providing you with the best service possible. If you ever need any further assistance, please don't hesitate to reach out. Thank you for choosing State Farm!"
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Lo Peters

September 5, 2024

5  out of  5
rating by Lo Peters
"The agent went above and beyond to make sure I was happy and satisfied with my insurance quote. I would recommend State farm to everyone."
We responded:
"Lo, we're so grateful for your review and glad to hear that our team went above and beyond to make sure you had an excellent experience with us. Your recommendation means a lot to us, and we're thrilled to have met your insurance needs. Please don't hesitate to reach out if there's anything else we can do for you!—Tonya"
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LaKesha Carter

September 4, 2024

1  out of  5
rating by LaKesha Carter
"Wish l could give NEGATIVE 10 rating!!! HORRIBLE experience from the start!! Agent had attitude when l.asked questions about why l needed to pay close to $400 just to transfer insurance from another state. They offer NO discounts even for drivers not having any accident or infraction close to 30 years!! Fast forward, received letter from DMV that license was about to be SUSPENDED due to inactive insurance policy??? When I called into Tonya's branch, it took THREE days to get a call back. And to boot.. found out, I hadn't had coverage in OVER a month's time??? HAD NO CLUE!!! Received ZERO communication via ANY method from branch. When i finally heard the reason why, it was because THEY forgot to input my DL's in the system. WHAT??!!! I can't see how not!!! Especially since you took THAT specific info down to run the card that paid that ASTRONOMICAL transfer fee!!! I've been with State Farm since i was 18 years old. Im now in my 40's. But since you all dont care about loyalty and exemplary customer service, neither do I... 🎶 Like a good neighbor... STAY OVER THERE!!! #SorryJake!!! #Byyyyeeee!!!"
We responded:
"I apologize for the negative experience you had with our insurance transfer process. We understand your frustration and disappointment, and we sincerely apologize for any inconvenience caused. Upon reviewing our records, I see we did reach out to us to resolve the issue. However, there may have been a miscommunication in gathering the necessary information. We value your loyalty as a long-term customer and would like to address your concerns promptly. I personally called you to resolve the issue and was unable to reach you. Please provide us with your best contact information or call me at 305-819-1500. We are committed to resolving this matter and finding a solution that meets your needs. Thank you for bringing this to our attention, and we appreciate your feedback. We look forward to speaking with you soon. "
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Wayne Nowell

August 27, 2024

5  out of  5
rating by Wayne Nowell
"Totally Awesome"
We responded:
"Thank you for the 5-star review! We appreciate your support and are glad you had a positive experience with us."
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Bowen Wu

August 13, 2024

5  out of  5
rating by Bowen Wu
"Excellent service. Guemaly was very professional and patient and got us setup smoothly with no issues."
We responded:
"Thank you for your positive review! I'm glad to hear that you had an excellent experience with Guemaly. If you have any more questions or need further assistance, feel free to ask."
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L

July 31, 2024

5  out of  5
rating by L
"Excellent quote, friendly staff, understands your needs and works with you to accommodate your needs. KUDOS!!!!"
We responded:
"Thank you for your positive feedback! We're thrilled to hear that you had a great experience with our service. Our team takes pride in providing excellent customer service and ensuring that we understand and accommodate your needs. We appreciate your kind words and look forward to assisting you in the future."
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Glenda Barthell

July 24, 2024

5  out of  5
rating by Glenda Barthell
"As confused I was at applying over phone and she was very very patient and explained very thing to me, my experience was as a valued customer thank you Agent O. C. that my belief."
We responded:
"Thank you for your kind words and positive feedback! We're glad to hear that Oriana was patient and explained everything to you during the phone application process. We always strive to provide excellent customer service and ensure that our valued customers have a smooth experience. We'll make sure to share your feedback with Oriana and recognize their efforts in assisting you. If you have any more questions or need further assistance, please feel free to reach out to us anytime. Thank you for choosing our services. We truly appreciate your support."
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Juan Bermudez

July 23, 2024

5  out of  5
rating by Juan Bermudez
"For more that 1 year I have been dealing with Ms. Oriana Canonico at Tonya Baker-Turner - State Farm Insurance Agent. I must say that my customer experience with Ms. Canonico as well as with the company have been fully satisfactory. Tonya Baker-Turner is an excellent insurace agent, and Ms. Canonico with whom I have dealt freuquently has been extremely helpful and professional. Thank you!"
We responded:
"Thank you for your 5-star review! We're glad to hear that you have had a positive experience with Ms. Oriana Canonico at Tonya Baker-Turner - State for over a year. We appreciate your continued trust in our services. If you need any assistance in the future, please don't hesitate to reach out."
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yng o

July 19, 2024

5  out of  5
rating by yng o
"Very helpful, worked to get best possible insurance rate."
We responded:
"Thank you for your review! We're happy to hear that we were able to help you find the best insurance rate. If you have any other questions, feel free to reach out. We're here to assist you!"
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douglas maure

July 19, 2024

5  out of  5
rating by douglas maure
"Recomiendo a todos que buscan buen servicio y respeto a esta oficina tan profesional son 5 estrellas"
We responded:
"¡Gracias por tu reseña de 5 estrellas! Nos alegra saber que estás satisfecho con nuestro servicio y respeto en nuestra oficina. ¡Gracias por tu apoyo! Si tienes alguna pregunta o necesitas más información, estamos aquí para ayudarte."
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Carla Penn-Hopson

July 10, 2024

5  out of  5
rating by Carla Penn-Hopson
"Exceptional customer service and customization for my insurance needs."
We responded:
"Thank you for taking the time to leave us such a positive review! We're thrilled to hear that you had an exceptional experience. Our team works hard to provide personalized solutions to our customers, and your feedback is truly appreciated. "
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Alexander Ruiz Brown

July 9, 2024

5  out of  5
rating by Alexander Ruiz Brown
"Muy profesional, el cliente percibe un alto nivel de preparación, amable y precisa."
We responded:
"Thank you for your positive review! We're thrilled to hear that you found our service to be professional, prepared, friendly, and precise. Our team strives to provide the best experience possible for our clients, and it's great to know that we met your expectations. We appreciate your feedback and look forward to serving you again in the future."