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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jay Rock

December 30, 2025

5  out of  5
rating by Jay Rock
"State Farm Representative Tonya Baker-Turner and her staff are absolutely Amazing! There is no situation too big or to difficult for them. They make difficult look easy and bring clarity to confusion! I think I've pretty much found the company that I want to stay with due to the outstanding customer service of Mrs. Baker-Turner and her staff."
We responded:
"Thank you so much for this great feedback! We are always here to help our customers in any way that we can!! We look forward to being here for you! - Tonya"
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Chris Carl

December 23, 2025

5  out of  5
rating by Chris Carl
"(Guamaly)I had a great time you are superb and very knowledgeable about the process everyone should experience your customer service."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Vivian Arado

December 2, 2025

5  out of  5
rating by Vivian Arado
"Have all my policies with them. Fantastic"
We responded:
"Vivan, we're proud to serve you each day! Thank you for your continued loyalty! - Tonya"
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Linda Reid

October 24, 2025

5  out of  5
rating by Linda Reid
"Fast, efficient and fairly priced. Great communication."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Warren A

October 15, 2025

4  out of  5
rating by Warren A
"Customer service is good but my rates keep going up."
We responded:
"Thank you for your feedback and for the 4-star rating! We're glad to hear you appreciate our pricing and customer service. We understand your concern about the rate increases and are always working to provide the best value possible. If you'd like, please reach out to us directly so we can discuss your rates and see how we can assist you further."
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MrESQ

October 9, 2025

5  out of  5
rating by MrESQ
"Where do I even begin? Tonya Baker-Turner and her team at State Farm were an absolute lifesaver when I decided to switch insurance companies. I was in the middle of transitioning my coverage and was adamant about not going a single day without insurance—especially living in Florida, where uninsured motorists are unfortunately all too common. Even though the office was technically closed, Ms. Tonya went above and beyond to make sure I was protected. She personally coordinated with one of her staff members to go into the office after hours and ensure that my policy was issued and active before I ever got behind the wheel again. That kind of dedication, responsiveness, and genuine care for her clients’ well-being is something you rarely see anymore. The entire experience reminded me why having a good insurance agent truly matters. Ms. Tonya and her team didn’t treat me like just another policyholder—they treated me like a valued client and made sure my peace of mind came first. Everything was handled efficiently, professionally, and with an exceptional level of customer service that far exceeded my expectations. If you’re looking for an agent who truly cares, who will step up when it matters most, and who delivers on every promise with integrity and professionalism, look no further than Tonya Baker-Turner and her team at State Farm. They’ve earned my trust, my gratitude, and a well-deserved five stars."
We responded:
"Thank you so much for your incredibly kind words and for taking the time to share your experience! It was truly my pleasure to assist you. My team and I are committed to providing personalized, attentive service because we believe every client deserves to feel secure and valued. Your trust and satisfaction mean the world to us, and we’re always here whenever you need us. Thank you again for choosing our State Farm agency and for your thoughtful recommendation!"
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Eduardo Gutiérrez

September 19, 2025

5  out of  5
rating by Eduardo Gutiérrez
"I am very happy with State Farm for their services excellent customer service and dedication to their work I recommend it 100%"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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carole robbins

September 16, 2025

5  out of  5
rating by carole robbins
"State Farm is great insurance company. And Tonya Banker-Turner office #1 Yeniel is super helpful and prompt with all my service needs A+++ Highly recommended for all your insurance needs"
We responded:
"Carole, thank you so much for your wonderful review and recommendation! We're thrilled to hear my team has been super helpful and prompt in meeting your needs. We strive for excellence in all that we do and your A+++ rating truly makes our day! -Tonya"
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Oscar Hernandez

August 28, 2025

5  out of  5
rating by Oscar Hernandez
"all costumer the best including ms Luz and Oriana thx for your help"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Ms. Luz and Oriana provided you with excellent service. We truly appreciate your support and look forward to assisting you again!"
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Juan Bermudez

July 11, 2025

5  out of  5
rating by Juan Bermudez
"For more that 1 year I have been dealing with Ms. Oriana Canonico at Tonya Baker-Turner - State Farm Insurance Agent. I must say that my customer experience with Ms. Canonico as well as with the company have been fully satisfactory. Tonya Baker-Turner is an excellent insurace agent, and Ms. Canonico with whom I have dealt freuquently has been extremely helpful and professional. Thank you!"
We responded:
"Thank you for your 5-star review! We're glad to hear that you have had a positive experience with Ms. Oriana Canonico at Tonya Baker-Turner - State for over a year. We appreciate your continued trust in our services. If you need any assistance in the future, please don't hesitate to reach out."
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Luigi paolilli

July 7, 2025

3  out of  5
rating by Luigi paolilli
"We wanted to increase the insurance amount on our house. A review was carried out, resulting in this increase. Although we received a quote and a certificate for the new policy, I'm concerned that we still don't have the policy itself. This has been over a month. It's worth noting that Yeniel has treated me very well. I don't understand why the policy took so long to print with the increase, and this worries me greatly."
We responded:
"Thank you for sharing your feedback and for acknowledging Yeniel’s efforts—he truly appreciates your kind words. We understand your concern about the delay in receiving the updated policy documents. Please know that our agency submitted the request for the increase promptly. However, our corporate partner sometimes requires additional time to process and finalize the updated policy paperwork. We completely understand how important it is for you to have your policy in hand and apologize for any worry this delay has caused. Please be assured that the increase will be effective as of the date we submitted your request. We are closely monitoring the situation and will do everything we can to help expedite the process. If you have any further questions or need assistance, please don’t hesitate to reach out directly. We’re here to support you. Thank you again for your patience and for choosing our agency. "
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Mayra Nova

July 4, 2025

5  out of  5
rating by Mayra Nova
"The service was excellent and very professional."
We responded:
"Thank you, Mayra, for your fantastic review! We're so pleased to hear you experienced excellent and knowledgeable service from the Tonya Baker-Turner State Farm Agent team. Our team is committed to providing top-quality service, and we're glad we could meet your expectations. We appreciate your feedback and look forward to continuing to serve you in the future! -Tonya"
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Gloria Liliana Fonseca

May 6, 2025

5  out of  5
rating by Gloria Liliana Fonseca
"Tonya Baker is a great and reliable agency their staff is very helpful always willing to respond clients needs right away Oriana, Ivon, Luz, Myka great services 💯"
We responded:
"Thank you so much for your kind words and the 5-star review on Google! We're thrilled to hear that you had a great experience with our agency and that our agency was helpful and responsive to your needs. We greatly appreciate your support and value your business. If there's anything else we can assist you with, please don't hesitate to let us know. Thanks again for your review! We look forward to continuing to provide you with excellent service. Best Regards, Tonya and Team"
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Tanelle Baugh

April 24, 2025

5  out of  5
rating by Tanelle Baugh
"The office of Tonya Baker-Turner has provided my family and I with exceptional service over the years. She is the best agent in South Florida. Thank you to Tonya and her staff."
We responded:
"Thank you so much for your wonderful review! I truly appreciate your kind words and am grateful for the trust you and your family have placed in us over the years. It’s always a pleasure working with the Baugh Family, and I’m glad to know that our service has met your expectations. Your trust and loyalty inspire us to continue providing the best service possible. I am grateful to have you as part of our family, and I look forward to many more years of helping you with your needs!"
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inza andrews

April 2, 2025

5  out of  5
rating by inza andrews
"Oriana Canonico is AMAZING!!! Her patience, expertise, and commitment to customer satisfaction is like no other experience I have had!!! It is rare to find someone who takes such pride in their work and genuinely cares about their clients. I will not hesitate to recommend you to others in need of insurance services. Happy customer"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Mario Martinez Quintana

April 1, 2025

5  out of  5
rating by Mario Martinez Quintana
"Muy colaboradores y profesional. Me explico, con paciencia, toda mi cobertura. Gracias"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Caridad Zayas

March 12, 2025

5  out of  5
rating by Caridad Zayas
"Muy satisfecho y son muy atento"
We responded:
"Thank you very much for your review! We’re glad to hear that you’re very satisfied and that our team has been attentive to your needs. If you need anything else, please don’t hesitate to reach out. We’re here to help! ¡Muchas gracias por tu reseña! Nos alegra saber que estás muy satisfecho y que nuestro equipo ha sido atento contigo. Si necesitas algo más, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
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Julio Miro

February 28, 2025

5  out of  5
rating by Julio Miro
"Con la representante que hablé, me trató muy bien y fue muy amable en agilizarme y proporcionarme mi póliza de seguro ."
We responded:
"I just wanted to take a moment to thank you for your fantastic 5-star rating! It means a lot to us to know that you had a great experience. We’re always striving to improve, so if you have any feedback or suggestions, feel free to share. We’re here to help! Thanks again, and we look forward to helping you again soon!"
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Ezequier Perez

February 6, 2025

5  out of  5
rating by Ezequier Perez
"Mucha gracias por tu atención la joven que atención es una verdadera Diosa de la atención"
We responded:
"Muchas gracias por tu comentario tan amable! Nos alegra saber que recibiste una atención excepcional. Siempre nos esforzamos por brindar el mejor servicio posible. ¡Esperamos verte de nuevo pronto!"
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Patti ann Francis

January 31, 2025

5  out of  5
rating by Patti ann Francis
"I have call you"
We responded:
"Thank you for your review! It seems like you may have tried to reach us. We’re here to help, so please feel free to give us a call again or let us know how we can assist you. Your feedback is important to us, and we want to ensure you have the best experience possible. Looking forward to hearing from you!"
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Phillip Reese

January 30, 2025

5  out of  5
rating by Phillip Reese
"The State Farm experience was AWESOME. Ms. Torres was assigned to assist me, she was very professional, extremely knowledgeable and answered all my concerns. Ms. Torres also highlighted items in my current USAA policy that I had and explained it to better understand the insurance business. I'd recommend this company to anyone seeking automobile insurance in the future. I've alerted my contacts to reach out no matter if they're looking for insurance or not. The education is well worth it. Thanks again for all your help. Respectfully Phillip Reese"
We responded:
"Thank you so much for your kind words! It means a lot to us, especially coming from the Reese family. We're so glad to hear that Ms. Torres was able to assist you and make the insurance process easier to understand. Your recommendation truly warms our hearts, and we appreciate you spreading the word to your contacts. If you ever need anything else, just know we’re here for you! Thanks again for the trust you’ve placed in us."
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Rene Marin

December 8, 2024

5  out of  5
rating by Rene Marin
"Dependable State farm office that delivers a one of one Kind of attention. Highly recommend to all."
We responded:
"Thank you so much for your kind words and the 5-star review! We’re thrilled to hear that you appreciate the personalized attention we strive to provide. Your recommendation means the world to us, and we’re always here to help with any of your insurance needs. Looking forward to serving you again!"
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Marek

November 18, 2024

5  out of  5
rating by Marek
"I recently had the pleasure of working with Oriana for my car insurance needs, and I couldn’t be more satisfied with the experience. She was incredibly knowledgeable, professional, and attentive throughout the entire process. Oriana took the time to understand my specific needs and found me a policy that provided great coverage at an excellent rate. Her communication was prompt and clear, and she went above and beyond to ensure I felt confident and informed every step of the way. It’s rare to find someone who genuinely cares about their clients like Oriana does. I highly recommend her to anyone looking for reliable and personalized insurance assistance. Thank you, Oriana, for your exceptional service!"
We responded:
"Thank you so much for your fantastic 5-star review! We’re thrilled to hear about your positive experience working with Oriana. It’s wonderful to know that her knowledge, professionalism, and dedication made such a significant impact on your car insurance journey. We’re proud to have team members like Oriana who genuinely care about their clients and go the extra mile to ensure their needs are met. Your recommendation means the world to us, and we’re here to assist you with any future insurance needs. Thanks again for choosing us!"
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Manny Lopez

November 13, 2024

5  out of  5
rating by Manny Lopez
"I had a very good experience, I'd like to say Ivonne who is my representative is always very courteous and professional and very thorough when explaining my policy and different add ons.Great asset to Statefarm."
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with Ivonne. She truly embodies the values of courtesy and professionalism, and it's great to know that she was able to provide you with thorough explanations of your policy and options. We'll be sure to share your kind words with her. We appreciate your trust in State Farm and look forward to continuing to serve you!"
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John Johnson

November 6, 2024

5  out of  5
rating by John Johnson
"State Farm is the best"
We responded:
"Thank you so much for your kind words! We're delighted to hear you had a great experience. Your support means a lot to us!"